Shipping policy

At Galvana Store, we aim to process and ship your order as quickly and smoothly as possible.

Orders are typically processed within 1–3 business days after payment is confirmed. During busy periods, holidays, or promotional events, processing may take slightly longer.

Estimated delivery times vary depending on your location and the shipping carrier. Most orders arrive within 7–20 business days, but international deliveries may take longer due to customs, local carrier delays, weather, holidays, or other factors outside our control.

Once your order has shipped, you may receive a tracking number by email. Please allow 2–5 business days for tracking updates to appear after shipment.

Customers are responsible for providing a correct and complete shipping address. Galvana Store is not responsible for orders delayed, lost, or returned due to incorrect addresses, missed deliveries, or failure to collect the package.

International customers may be responsible for customs duties, taxes, import fees, or local charges required by their country. These fees are not included in the product price or shipping cost unless stated otherwise.

If your package is significantly delayed, lost, or arrives damaged, please contact us at [support email] with your order number and any available photos or tracking details. We will help investigate the issue and offer a suitable solution when possible.

Business name: Galvana Store
Contact: galvanastore@gmail.com
Effective date: 07/09/2026